Note: the instructions in this FAQ apply to the Digit user interface only.

Not sure which interface you're using?  Click here to work it out!

You can order up to two new Magic Envelopes a week.  If you need more then please contact Support on 1300 001 333 or email .

1.  Login to

2.  Goto "Submit" (if you have multiple accounts, make sure you're logged into the right account first)

3. Click on the Magic Envelope icon

4. Click on Request a Magic Envelope

* Please note that this option is not included in Apple iTunes subscriptions or Lite subscriptions.