The instructions in this FAQ apply to both the old and Digit user interfaces.

Not sure which interface you're using? Click here to work it out!

Please make sure that multiple small dockets are not attached to larger pieces of paper, as we are not able to process this kind of document. 

Each receipt should be loose in the envelope. Each individual document should also not be stapled or otherwise attached to other pages, unless the document is part of a multi-page document.

If you are sending in multi-page documents, please make sure they are in the order you want them scanned and clip or staple them together in that order. 

We prefer paper clips, as staples slow processing, but we can accept either.