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Submit your documents to Squirrel Street
Receive, Verify and Find your Data
Action your documents - Integrate with your Accounting Platform
Action your documents - Other Possible Exports overview (csv, pdf, dropbox...) (Old UI only)
I'm getting ready to send in my first envelope to Squirrel Street. What do I need to know? (Old & Digit UI)
Where do I send my documents to be processed? (Old & Digit UI)
Can I pre-sort or pre-categorize my documents before sending them in? (Old & Digit UI)
Can you process my documents if they are stapled or taped to a larger piece of paper? (Old & Digit UI)
Does Squirrel Street scan documents besides receipts and invoices? (Old & Digit UI)
See all 13 articles
What mobile phone apps does Squirrel Street offer and are they really free?
How to use the Squirrel Street iPhone App
How long does it take to process receipts on the mobile apps?
How to use the Squirrel Street Mileage Tracker
The Squirrel Street Receipt and Mileage Tracker has location always on. Will this drain my battery?
See all 8 articles
Other Digital Submissions
How can I scan and upload my documents? (Old/Digit UI)
How do I submit documents by email? (Old/Digit UI)
Auto-forward your emails (Old/Digit UI)
"Old UI"? "Digit UI"? Which one's which?
Introduction to the Receipt Page (Old UI only)
Can I edit the information that is extracted from my documents? (Old & Digit UI)
How do I add users to my account? (Old UI only)
How does the search bar in my Squirrel Street account work? (Old & Digit UI)
See all 18 articles
Get Started with your Propartner Program
Create a new client account
How do I order Magic Envelopes?
Update client's settings (submission email address, postal address, client name,... )
Change a client’s plan
See all 22 articles
How do the export settings work? (Old & Digit UI)
Which MYOB products does Squirrel Street support? (Old & Digit UI)
How do I integrate my Squirrel Street and Xero accounts? (Old UI only)
MYOB ARLive integration - further information (Old & Digit UI)
How do I export my receipts into MYOB AccountRight Live version 2013 and above (Using cloud stored files)? (Old UI only)
See all 25 articles
Pricing Changes (Old & Digit UI)
Does the Australian Taxation Office (ATO) accept digital (scanned) receipts for taxes and audits? (Old & Digit UI)
How are my documents processed at Squirrel Street? What information is extracted from receipts and Other Documents? (Old & Digit UI)
Where is Squirrel Street Australia located?
Australia Post Delivery Times (Old and Digit UI)
See all 26 articles
Can you see your receipt stuck in the queue? Not being processed? (Old UI only)
Help! I can't log in to Squirrel Street! How do I reset my password? (Old & Digit UI)
One of my documents was rejected. What do I do? (Old & Digit UI)
Export to accounting software keeps on failing (Old & Digit UI)
I get a page with an error message when I try to export (Old & Digit UI)
See all 15 articles
Does Squirrel Street categorise my receipts? Can I customise the categories? (Old UI only)
How do I program Squirrel Street to categorise receipts automatically (create rules)? (Old UI only)
How do I separate personal and business expenses? (Old & Digit UI)
How to merge documents? (Old UI only)
How do I reverse an accidental document merge? (Old & Digit UI)
See all 8 articles
Known Issues & Updates
Pages not loading properly in Internet Explorer (Old & Digit UI)
How to remove winmail.dat file from Outlook or Microsoft Exchange and Office 365 (Old & Digit UI)
How do I export to PDF and Excel/CSV? (Old UI only)
How do I export my receipts into an Excel/CSV file? (Old UI only)
How do I export my receipts into a PDF file? (Old UI only)
How do I create quarterly reports in PDF/CSV? (Old UI only)
How do I download a document in the Other Documents section as a PDF? (Old UI only)
How do I download the app?
How do I login?
How do I upload receipts?
Find out your account's email address in the iPad app
How do I log my trips?
See all 10 articles