Basics

"Old UI"? "Digit UI"? Which one's which?
The Old UI is our old User Interface, which is what our clients originally used.  One way to tell whether you're using this interface is to look at the...
Fri, 24 May, 2019 at 4:38 PM
Introduction to the Receipt Page (Old UI only)
Note: the instructions in this FAQ apply only to the old User Interface. Not sure which interface you're using? Click here to work it out! Welcome...
Fri, 24 May, 2019 at 2:55 PM
Can I edit the information that is extracted from my documents? (Old & Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! ...
Tue, 21 May, 2019 at 4:54 PM
How do I add users to my account?
Note: the instructions in this FAQ apply only to the old User Interface. Not sure which interface you're using? Click here to work it out! You can...
Mon, 11 Nov, 2019 at 2:14 PM
How does the search bar in my Squirrel Street account work? (Old & Digit UI)
Note: the instructions in this FAQ apply to both the old and Digit User Interfaces. Not sure which interface you're using? Click here to work it out! ...
Fri, 31 May, 2019 at 12:54 PM
Where is my account's Settings menu? (Old & Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! Yo...
Tue, 21 May, 2019 at 4:58 PM
How do I change my plan? (Old & Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! ...
Tue, 21 May, 2019 at 4:54 PM
How can I view the documents from a particular envelope? (Old UI only)
Note: the instructions in this FAQ apply only to the old User Interface. Not sure which interface you're using? Click here to work it out! Ther...
Fri, 24 May, 2019 at 2:46 PM
One of my documents was rejected. What do I do? (old & Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! ...
Tue, 21 May, 2019 at 4:58 PM
How do I delete documents? (Old & Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! ...
Tue, 21 May, 2019 at 4:56 PM