FAQ

Pricing Changes (Old & Digit UI)
Why has the pricing changed? We’re always reviewing our offering according to customer feedback so we’ve introduced new plans to reduce the step u...
Mon, 10 Jan, 2022 at 9:32 AM
Does the Australian Taxation Office (ATO) accept digital (scanned) receipts for taxes and audits? (Old & Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! Ye...
Fri, 24 May, 2019 at 2:32 PM
How are my documents processed at Squirrel Street? What information is extracted from receipts and Other Documents? (Old & Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! ...
Fri, 24 May, 2019 at 2:34 PM
Where is Squirrel Street Australia located?
Squirrel Street is based in beautiful Sydney! Our mailing address is: Squirrel Street PO Box 332 FRENCHS FOREST NSW 1640 Australia Fees and charges m...
Thu, 1 Dec, 2022 at 10:05 PM
Australia Post Delivery Times (Old and Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! ...
Thu, 1 Dec, 2022 at 10:07 PM
How do operators process your documents and how to best help them? (Old and Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! B...
Mon, 10 Jan, 2022 at 12:07 PM
How does Squirrel Street process multi-page documents? (Old & Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! Ma...
Fri, 24 May, 2019 at 2:34 PM
How long will it take for my documents to be processed? Can I expedite the processing of my documents? (Old & Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! ...
Thu, 5 Mar, 2020 at 1:12 PM
What is a Squirrel Street DIY account? (Old & Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! DI...
Fri, 24 May, 2019 at 3:46 PM
How much does Squirrel Street cost? (Old & Digit UI)
The instructions in this FAQ apply to both the old and Digit user interfaces. Not sure which interface you're using? Click here to work it out! It...
Mon, 10 Jan, 2022 at 11:13 AM