The instructions in this FAQ apply to both the old and Digit user interfaces.
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Squirrel Street processing varies by submission method and plan level.
Documents submitted digitally (email, upload or mobile apps) will be processed within one business day (but usually much faster).
Documents submitted via regular mail varies by plan.
- XS: 2-5 business days
- S: 1-3 business days
- M: 1-2 business days
- L: 1 business day
- XL: 1 business day
Expediting Processing of documents submitted by mail
The easiest way to speed up your processing is to send receipts and other documents using Express Post or another fast carrier, since the longest part of processing is often the mail. Make sure to include a cover sheet with your account name, your name and email address inside your envelope so that we can easily identify the package. Magic Envelopes do not require you to further identify yourself, as they are all embedded with unique tracking codes that associate them with your account automatically. You are welcome to use your own packaging and postage any time. You are responsible for any shipping expenses incurred outside of our postage paid Magic Envelopes.