The instructions in this FAQ apply to both the old and Digit user interfaces.

Not sure which interface you're using? Click here to work it out!

If you are sending documents in something that is not a Magic Envelope, all you need to do is address it to Squirrel Street and include a coversheet with your first and last name and email address.

Or you can print off a coversheet from within the account.  Here are links to instructions on how to find a ready-made cover sheet for your account.

- for the old user interface

- for the digit interface

For Australia and NZ Mail:

Squirrel Street
PO Box 332
FRENCHS FOREST NSW 1640
Australia

If you mail in your documents by courier, fees and charges may apply to couriers other than Australia Post and StarTrack to deliver parcels to PO Boxes. Couriers may pass this cost on to customers.

If you need to hand deliver anything, you'll need to deliver it to Frenchs Forest Post Office (NSW).  Please note that there is a surcharge for delivering mail by hand to a PO Box.