The instructions in this FAQ apply to both the old and Digit user interfaces.

Not sure which interface you're using? Click here to work it out!

We take pride in keeping your documents safe. 

Privacy, security and reliability are the cornerstones of our service. 

Squirrel Street will never sell or disclose any information about you or your documents. 

We use Australian Data Centres and provide bank-level security and encryption. All documents submitted to Squirrel Street are verified by operators located in Australia.

We perform criminal background checks on all of our employees and closely monitor activity in our processing centre. Our scanning and data entry specialists receive extensive privacy training and are required to sign non-disclosure agreements. 

We also use an advanced security system to protect your documents from outside threats.

For more information, please refer to this link: https://www.squirrelstreet.com/security/