The instructions in this FAQ apply to both the old and Digit user interfaces.

Not sure which interface you're using? Click here to work it out!

Well that's not supposed to happen! Check out the two culprits below to see if they caused the problem.

Spam Filter

Your email provider may have marked the email as spam (rude!). Take a look at your settings and peek through your spam folder to find it. If you still can't locate the email, contact us at so we can sort the mess out for you!

Wrong Email Address

If you accidentally entered the wrong email address don't fret! All you need to do is contact us so we can help you complete the sign up process.