Troubleshooting

Help! I can't login to Squirrel Street! (Digit UI only)
Forgot your password? No problem. Just click here, enter your email address and you'll be emailed a new password within a few minutes.  Passwor...
Tue, 28 May, 2019 at 2:49 PM
How do I identify and get rid of duplicate receipts? (Digit UI only)
Note: the instructions in this FAQ apply only to the Digit User Interface. Not sure which UI you're using?  Click here to work it out! Unfortunate...
Tue, 28 May, 2019 at 2:49 PM
I signed up for a Squirrel Street account and did not receive a confirmation email
Well, that's not supposed to happen! Check out the two culprits below to see if they caused the problem. Spam Filter Your email provider may have ...
Thu, 16 May, 2019 at 2:51 PM
I've submitted receipts but they're not being processed (Digit UI only)
Note: the instructions in this FAQ apply only to the Digit User Interface. Not sure which UI you're using?  Click here to work it out! Can you see...
Tue, 28 May, 2019 at 2:48 PM